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Trust Center

Your data security is our top priority. Learn about the measures we take to protect your business and customer information.

Security

Enterprise-Grade Protection

We employ multiple layers of security to ensure your data is always protected.

256-bit SSL Encryption

Data transmitted between your browser and SMBcrm is protected with modern TLS encryption.

Secure Infrastructure

Our platform uses hardened infrastructure, monitoring, and redundancy to support reliable service.

Access Controls

Role-based access controls ensure only authorized personnel can access sensitive systems and data.

Continuous Monitoring

24/7 security monitoring and intrusion detection systems protect against threats in real-time.

Regular Backups

Backup and recovery safeguards are managed through secure operational processes.

Penetration Testing

Security reviews help identify vulnerabilities and keep platform controls current.

1B+
Platform Scale
interactions supported
99.9%
Uptime
platform availability
ISO 27001
Security
certified controls
DPF
Privacy
EU-U.S. framework
Compliance

Certifications & Compliance

We maintain industry-recognized certifications to demonstrate our commitment to security.

ISO 27001

Certified

Internationally recognized information security management certification.

GDPR

Compliant

Fully compliant with European data protection regulations.

CCPA

Compliant

Compliant with California Consumer Privacy Act requirements.

HIPAA

Coming Soon

Healthcare compliance for organizations requiring HIPAA standards.

Data Privacy

How We Handle Your Data

Transparency is one of our core values. Here's exactly how we treat the data you entrust to us.

Data Ownership

You own your data. Period. We never sell, share, or use your customer data for advertising or any purpose other than providing our services to you.

Data Location

Platform data is handled through secure infrastructure with privacy commitments documented in our policies.

Data Portability

Export all your data at any time in standard formats (CSV, JSON). We make it easy to take your data with you if you ever decide to leave.

Data Deletion

Deletion and retention requests are handled according to our data retention policy and applicable law.

Your Privacy Rights

  • Right to Access — Request a copy of all data we have about you
  • Right to Rectification — Correct inaccurate personal data
  • Right to Erasure — Request deletion of your personal data
  • Right to Portability — Export your data in standard formats
  • Right to Object — Opt out of certain data processing

To exercise any of these rights, contact our Data Protection Officer:

privacy@smbcrm.com
Documentation

Request Security Documentation

Enterprise customers and security teams can request detailed security documentation, including our ISO 27001 certification, penetration test results, and security questionnaire responses.

Request Security Package View Privacy Policy
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