Everything You Need to Grow

One platform with 50+ powerful features designed to help you capture leads, nurture relationships, and close more deals.

50+
Features
6
Categories
100+
Integrations
99.9%
Uptime

Explore Our Feature Categories

Click a category to dive deep into specific tools, or browse all features below.

All Features at a Glance

Search or filter to find exactly what you need.

AI

Chat AI

AI-powered chatbot that handles customer inquiries, qualifies leads, and books appointments automatically.

  • 24/7 customer support
  • Instant lead qualification
  • Automated appointment booking
Learn more
AI

Content AI

Generate compelling emails, SMS, social posts, and marketing copy with AI assistance.

  • Save hours on content creation
  • Improve engagement rates
  • Maintain brand consistency
Learn more
AI

Workflow AI

Let AI optimize your automation workflows, suggest improvements, and handle complex decision trees.

  • Smart workflow optimization
  • Predictive task automation
  • Intelligent routing
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AI

Voice AI Agents

Deploy AI voice agents that handle calls, answer questions, and never miss a lead.

  • Never miss a call
  • Natural conversations
  • Seamless handoff to humans
Learn more
CRM

Contact Management

Store unlimited contacts with custom fields, tags, and complete interaction history.

  • Unlimited contacts
  • Complete customer profiles
  • Smart segmentation
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CRM

Sales Pipeline

Visual drag-and-drop pipeline to track deals from lead to close with customizable stages.

  • Visual deal tracking
  • Customizable stages
  • Pipeline forecasting
Learn more
CRM

Analytics Dashboard

Real-time insights into your business with customizable widgets and reports.

  • Real-time metrics
  • Custom reports
  • Performance tracking
Learn more
CRM

Unified Inbox

All your conversations in one place—SMS, email, chat, and social messages unified.

  • One inbox for everything
  • Never miss a message
  • Team collaboration
Learn more
Communication

Phone System

Built-in VoIP phone system with call tracking, recording, and power dialer functionality.

  • Built-in phone system
  • Call recording
  • Power dialer included
Learn more
Communication

2-Way SMS

Send and receive text messages directly from the platform with automation support.

  • Two-way texting
  • Automated sequences
  • SMS marketing campaigns
Learn more
Communication

Email Marketing

Professional email campaigns with templates, automation, and detailed analytics.

  • Drag-and-drop builder
  • Email automation
  • A/B testing
Learn more
Communication

Live Chat

Website chat widget that captures leads and connects visitors to your team instantly.

  • Real-time visitor chat
  • Lead capture widget
  • Mobile notifications
Learn more
Communication

IVR System

Interactive voice response menus to route calls and provide self-service options.

  • Custom call routing
  • Self-service options
  • Professional phone trees
Learn more
Website

Website Builder

Drag-and-drop website builder with templates optimized for conversions.

  • No coding required
  • Mobile responsive
  • SEO optimized
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Website

Sales Funnels

Build high-converting sales funnels with upsells, downsells, and order bumps.

  • High-converting templates
  • A/B testing
  • One-click upsells
Learn more
Website

Forms & Surveys

Create custom forms and surveys to capture leads and gather customer feedback.

  • Custom form builder
  • Conditional logic
  • Lead capture automation
Learn more
Website

Social Media

Schedule posts, manage multiple accounts, and track engagement across platforms.

  • Multi-platform posting
  • Content calendar
  • Engagement analytics
Learn more
Website

Review Management

Collect, manage, and respond to customer reviews to build your online reputation.

  • Automated review requests
  • Review monitoring
  • Reputation management
Learn more
Commerce

Shopping Cart

Full e-commerce cart with product management, inventory tracking, and checkout.

  • Product catalog
  • Inventory management
  • Secure checkout
Learn more
Commerce

Invoicing

Create and send professional invoices with automatic payment reminders.

  • Professional templates
  • Auto-reminders
  • Payment tracking
Learn more
Commerce

Text-2-Pay

Send payment links via SMS for quick, convenient mobile payments.

  • Mobile payments
  • Instant payment links
  • Higher collection rates
Learn more
Commerce

Point of Sale

Accept in-person payments with tap-to-pay and mobile POS functionality.

  • Tap-to-pay
  • Mobile POS
  • Real-time reporting
Learn more
Commerce

E-Signatures

Get contracts and documents signed electronically for faster deal closing.

  • Legally binding
  • Mobile signing
  • Faster closings
Learn more
Automation

Workflow Automation

Visual workflow builder with triggers, actions, and conditional logic.

  • Visual builder
  • Unlimited workflows
  • Complex automations
Learn more
Automation

Online Booking

Let customers book appointments online with automated confirmations and reminders.

  • 24/7 booking
  • Automated reminders
  • Calendar sync
Learn more
Automation

Online Courses

Create and sell online courses with drip content, quizzes, and certificates.

  • Course builder
  • Drip content
  • Student progress tracking
Learn more
Automation

Membership Sites

Build exclusive membership areas with tiered access and recurring billing.

  • Tiered access levels
  • Recurring payments
  • Community features
Learn more
Automation

Mobile App

Manage your business on the go with the full-featured SMBcrm mobile app.

  • iOS & Android
  • Push notifications
  • Full CRM access
Learn more

Intelligence Built In

Our AI features don't just automate - they learn and improve. From intelligent chatbots that qualify leads 24/7 to content generation that matches your brand voice.

  • Chat AI - 24/7 customer support
  • Content AI - Save hours on content creation
  • Workflow AI - Smart workflow optimization
Explore AI Features

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