Trust Center

Your data security is our top priority. Learn about the measures we take to protect your business and customer information.

Enterprise-Grade Protection

We employ multiple layers of security to ensure your data is always protected.

256-bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using bank-level TLS 1.3 encryption.

Secure Infrastructure

Our infrastructure is hosted on AWS with multiple availability zones for redundancy and reliability.

Access Controls

Role-based access controls ensure only authorized personnel can access sensitive systems and data.

Continuous Monitoring

24/7 security monitoring and intrusion detection systems protect against threats in real-time.

Regular Backups

Your data is automatically backed up daily with point-in-time recovery available for 30 days.

Penetration Testing

We conduct regular third-party security audits and penetration tests to identify vulnerabilities.

99.99%
Current Uptime
Last 90 days
45ms
Average Response Time
API response
2
Incidents (Last Year)
All resolved < 1 hour
3
Data Centers
Multi-region redundancy

Certifications & Compliance

We maintain industry-recognized certifications to demonstrate our commitment to security.

ISO 27001

Certified

Internationally recognized information security management certification.

GDPR

Compliant

Fully compliant with European data protection regulations.

CCPA

Compliant

Compliant with California Consumer Privacy Act requirements.

HIPAA

Available

Available for healthcare organizations requiring HIPAA compliance.

How We Handle Your Data

Transparency is one of our core values. Here's exactly how we treat the data you entrust to us.

Data Ownership

You own your data. Period. We never sell, share, or use your customer data for advertising or any purpose other than providing our services to you.

Data Location

Your data is stored in secure AWS data centers in the United States. EU customers can request data residency in European data centers.

Data Portability

Export all your data at any time in standard formats (CSV, JSON). We make it easy to take your data with you if you ever decide to leave.

Data Deletion

When you delete data or close your account, we permanently remove it from our systems within 30 days, including all backups.

Your Privacy Rights

  • Right to Access — Request a copy of all data we have about you
  • Right to Rectification — Correct inaccurate personal data
  • Right to Erasure — Request deletion of your personal data
  • Right to Portability — Export your data in standard formats
  • Right to Object — Opt out of certain data processing

To exercise any of these rights, contact our Data Protection Officer:

privacy@smbcrm.com

Request Security Documentation

Enterprise customers and security teams can request detailed security documentation, including our ISO 27001 certification, penetration test results, and security questionnaire responses.

No credit card required

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